Privacy Policy
Last Updated: November 28, 2025
1. Introduction and Platform Overview
AARIE.CA ("Platform," "we," "us," or "our") is a multi-merchant commerce platform that enables independent merchants to sell products and services directly to customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Key Actors on This Platform:
- The Platform (AARIE.CA): The technology provider that hosts online stores for merchants
- Merchants: Independent businesses using AARIE.CA to build and operate online stores
- Customers: Individuals who purchase products or services from merchants on this platform
- Affiliates: Individuals who promote merchants' products through our affiliate program
2. Information We Collect
2.1 Information from Customers
When you purchase from a merchant on our platform, we collect:
- Name and email address
- Shipping and billing address
- Phone number (if provided)
- Order details and purchase history
- Payment information (processed securely through Stripe; we do not store credit card details)
2.2 Information from Merchants
When you sign up as a merchant, we collect:
- Business name and contact information
- Email address and phone number
- Business details and banking information for payments
- Stripe Connect account information for transaction processing
- Website content and product information (you provide)
2.3 Information from Affiliates
When you join our affiliate program, we collect:
- Name and email address
- Website or social media information (if provided)
- Affiliate application data
- Referral tracking data (via URL parameters and session storage)
- Commission and payout information
2.4 Information from All Visitors
- Device information (browser type, device type, operating system)
- Session data stored locally on your browser
- Referral information if you arrived via an affiliate link
- Website usage and interaction data
3. How We Use Your Information
3.1 For Customers
- Process and fulfill your orders from merchants
- Send order confirmations and shipping notifications
- Handle refunds and dispute resolution
- Improve the platform and user experience
- Comply with legal and financial obligations
3.2 For Merchants
- Provide platform hosting and commerce functionality
- Process payments through Stripe Connect
- Generate sales reports and analytics
- Send platform updates and support information
- Prevent fraud and maintain platform security
3.3 For Affiliates
- Verify your application and manage your affiliate account
- Track your referrals and calculate commissions
- Send commission statements and payout information
- Communicate program updates
4. Data Sharing and Platform Architecture
4.1 Our Role
AARIE.CA acts as a Data Processor for customer transactions on the platform. We process customer data on behalf of merchants to enable transactions and fulfill orders.
4.2 Merchant Access to Customer Data
When you purchase from a merchant on our platform, we share your order information (name, email, shipping address, phone number, and order details) with that specific merchant. This is necessary to fulfill your order.
4.3 Third-Party Sharing
We may share information with:
- Stripe: Payment processing (PCI-DSS compliant)
- Service Providers: Email, analytics, or hosting services necessary to operate the platform
- Legal Authorities: When required by law, court order, or government request
We do not sell or rent customer data to third parties.
5. Data Security
We implement reasonable security measures to protect your information:
- All data transmission is encrypted using HTTPS
- Payment information is processed securely through Stripe (PCI-DSS compliant)
- We do not store credit card information
- Access to personal data is restricted to authorized personnel
- We maintain firewalls and intrusion detection systems
- Data is stored in secure, encrypted databases on Google Cloud Firestore
However, no method of transmission over the internet is 100% secure. You use our services at your own risk.
6. Your Data Rights and Deletion
You have the right to request deletion of your personal data.
If you would like to request permanent deletion of your information from our platform, please use our secure data deletion portal below. Your request will be reviewed and processed within 30 days.
6.1 What Gets Deleted
- Your personal information (name, email, shipping address, phone)
- Your account data and shopping preferences
- Your affiliate profile (if applicable)
6.2 What We May Retain
- Transaction amounts and dates (for financial reconciliation and legal compliance)
- Order IDs and product information (without personal identifiers)
- Aggregated, non-identifiable data for analytics
6.3 Processing Your Request
Data deletion requests are handled manually to ensure accuracy. Once approved, you will receive a confirmation email. Processing typically takes 5-30 days.
Request Data Deletion
Use the secure form below to request permanent deletion of your personal data:
Open Data Deletion Portal
This action cannot be undone. All personal information will be permanently removed.
7. Children's Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after such updates constitutes your acceptance of the new Privacy Policy.